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San Antonio Meeting Marks Notable Success for TSBPE’s Townhall Initiative

Community Engagement Soars as Over 200 Plumbers and Plumbing Industry Staff Converge at TSBPE’s Latest Townhall Event
Hundreds of plumbers at the TSBPE's San Antonio Townhall.

SAN ANTONIO, TX, March 6, 2024 – The Texas State Board of Plumbing Examiners (TSBPE) welcomed a significant turnout at its latest Townhall meeting in San Antonio, with well over 200 industry professionals in attendance. Hosted by the Plumbing-Heating-Cooling Contractors Association (PHCC) of San Antonio and the Mechanical & Sheet Metal Contractors Association (MCA-SMACNA) of San Antonio, the event stands as the most attended TSBPE Townhall Meeting thus far.

Frank S. Denton, Chairman of the TSBPE, shared his thoughts on the meeting’s impact: “We had a great time in San Antonio. The level of engagement and the incredible turnout tells us that our community outreach efforts are headed in the right direction.”

That “incredible turnout” was noteworthy not just for its size, but also for its role diversity. Apprentices, Responsible Master Plumbers (RMPs), inspectors, continuing education and career high school administrators from all over the greater San Antonio region engaged in dialogues about the plumbing industry’s current policies and future direction. Topics covered included agency statistical information, its evolving examination policies and processes, artificial intelligence and the TSBPE’s new “Ask Kevin” tool, as well as the usual friendly pushback and grievance airing befitting the event’s true Townhall meeting-style setting.

Heidi Trimble, Executive Director of PHCC San Antonio, commented on the event’s atmosphere, “PHCC was very happy to provide our members and the San Antonio community at large the opportunity for open discussion with their regulatory body. And the turnout exceeded our expectations on every level.”

Mr. Denton’s introduction of the 2-hour long session was followed by TSBPE Executive Director Lisa Hill’s presentation of practical information related to agency statistics and policies. Ms. Hill’s portion covered everything from the raw numbers of licensees in Texas to the TSBPE’s new self-scheduling option, a feature licensed plumbers and inspectors have been requesting for years. At the conclusion of Ms. Hill’s portion, Mr. Denton joined her for the event’s Q and A section in which attendees were told “no topic is off limits.” The candid discussion that followed emphasized the TSBPE’s dedication to transparency and helped attendees parse through the significant noise and hearsay that inevitably challenges an industry with more than 70k licensees.

“Our aim for these Townhall meetings is to ensure that we remain approachable and responsive to the industry we serve,” said TSBPE Executive Director Lisa Hill. “We achieved that goal in San Antonio and are looking forward to communicating the same message at future Townhalls.”

The TSBPE’s Townhall Series has several more cities slated for events in 2024, including upcoming trips to Lubbock, Amarillo and Beaumont, Texas. More information is available on the Townhall Meeting Series page on the TSBPE’s website: tsbpe.texas.gov/townhallmeetings/