To see contact info for the TSBPE’s Exam Center in Waco, TX click here
TELEPHONE
Main Number: (512) 936-5200
Fingerprints Hotline: (512) 936-5235
FAX
All departments, please indicate to whom you are sending: (512) 302-5090
ADDRESS
929 E 41st St.
Austin, TX 78751
Driving Directions
ONLINE HELP
Email: licensinghelp@hpc.state.tx.us
HPC develops and manages the Online Licensing System. Issues covered by HPC support include password resets, UserID retrieval and disassociating licenses from previous accounts. Remember to include the plumber’s name, rank, license number, date of birth and a description of the problem you are having.
CERTIFICATES OF INSURANCE (COI)
Email: insurance@tsbpe.texas.gov
Please do not submit your certificate of insurance to any other email address. Submitting the same certificate to more than one email address will slow the processing of all certificates. Please allow up to 10 business days for processing. Visit this page to download a current certificate of insurance form. We DO NOT accept Acord forms.
DEPARTMENT PHONE EXTENSIONS
The following TSBPE departments and services can be reached via the listed phone extension after calling the TSBPE main phone number (512) 936-5200:
Fingerprints hotline: Phone: 65235
Apprentice Registrations (processing and information): 65223
License Renewals (processing and information): 65248
License/Exam Applicants coming from another state: 65228
Certificates of Insurance (processing and information): 65203
Examination Department: 65212
Enforcement Department/Complaints: 65249
Code Information: 65221
Compliance w/ Laws and Board Rules: 65221
Open Records Requests: 65226
Accounts Payable: 65222
AGENCY ADMINISTRATION
Executive Director: Lisa G. Hill: (512) 936-5233
Executive Assistant: Dawn Saravia: (512) 936-5226
Director of Enforcement: Steve Davis: (512) 936-5221
Director of Financial Operations: Kenneth Biddle (512) 936-5222
General Counsel: Patricia “Lynn” Latombe: (512) 936-5216
Media and Press: Kevin Dick (512) 774-7578
Veterans’ Liaison: (512) 936-5210
UPDATE YOUR ADDRESS
To update your mailing address with the TSBPE, visit this page.
NEWSLETTER
To receive TSBPE-related news via email, visit this page.
Virtual Tour
Have a look inside the TSBPE’s Austin Headquarters.
Contact us via email
Answer the questions below and a representative of the TSBPE will respond in a timely fashion via email.