To see contact info for the TSBPE’s Exam Center in Waco, TX click here
TELEPHONE
Main Number: (512) 936-5200
Fingerprints Hotline: (512) 936-5235
ADDRESS
929 E 41st St.
Austin, TX 78751
Driving Directions
FAX
All departments, please indicate to whom you are sending: (512) 302-5090
CERTIFICATES OF INSURANCE (COI)
Email: insurance@tsbpe.texas.gov
Please do not submit your certificate of insurance to any other email address. Submitting the same certificate to more than one email address will slow the processing of all certificates. Please allow up to 10 business days for processing. Visit this page to download a current certificate of insurance form. We DO NOT accept Acord forms.
ONLINE HELP
Email: licensinghelp@hpc.state.tx.us
HPC develops and manages the Online Licensing System. Issues covered by HPC support include password resets and account lock outs as well as disassociating licenses from previous accounts. Remember to include the plumber’s name, rank, license number, date of birth and a description of the problem you are having.
OPEN RECORDS
Email: open.records@tsbpe.texas.gov
The TSBPE respects your right to access public information, under the Texas Public Information Act (PIA). You can submit an Open Records Request in writing, describing the specific records you seek. Please see our Open Records Policy for more information.
DEPARTMENT Direct NuMBERS
TSBPE departments and services can be reached via the following direct numbers:
Fingerprints hotline: Phone: (512) 936-5235
Apprentice Registrations (processing and information): (512) 936-5248
License Renewals (processing and information): (512) 936-5248
License/Exam Applicants coming from another state: (512) 936-5228
Certificates of Insurance (processing and information):(512) 936-5203
Examination Department: (512) 936-5212
Enforcement Department/Complaints: (512) 936-5249
Code Information: (512) 936-5221
Compliance w/ Laws and Board Rules: (512) 936-5221
Open Records Requests: (512) 936-5226
Accounts Payable: (512) 936-5222
AGENCY ADMINISTRATION
Executive Director: Lisa G. Hill, (512) 936-5233
Executive Assistant: Dawn Saravia, (512) 936-5226
Director of Enforcement: Steve Davis, (512) 936-5221
Director of Financial Operations: Daniel Kreuscher, (512) 936-5222
General Counsel: Patricia “Lynn” Latombe, (512) 936-5216
Media and Press: Kevin Dick, (512) 774-7578
Education Coordinator: Charlotte Walker, (512) 936-5208
Veterans’ Liaison: (512) 936-5210
UPDATE YOUR ADDRESS
To update your mailing address with the TSBPE, visit this page.
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