Contact Us

Mailing Address Texas State Board of Plumbing Examiners P.O. Box 4200 Austin, Texas 78765-4200 Physical Address* 929 East 41st Street Austin, Texas 78751 *Please use this address for deliveries or overnight shipments Email Send questions about your renewal to: renewals@tsbpe.texas.gov You may also use this address to request a replacement renewal form. Please include the following with your request: (1) your full name as it appears on your pocket card, (2) license/registration number with rank, and (3) the mailing address you currently have on file with the TSBPE. For faster service, you may renew online. Click here for instructions on how to create an online user account. Send requests for online help to : licensinghelp@hpc.state.tx.us For faster service you must include the plumber’s name, rank, license number, date of birth and the issue you are having. Send formal complaints to: complaints@tsbpe.texas.gov Send certificates of insurance to: insurance@tsbpe.texas.gov Please do not submit your certificate of insurance to any other email address. Submitting the same certificate to more than one email address will slow the processing of all certificates. Please allow up to 10 business days for processing. Click here to download a current certificate of insurance form. To update your mailing address with the TSBPE, please visit this page. Send open records requests to: open.records@tsbpe.texas.gov Send requests to receive our newsletter to: news@tsbpe.texas.gov Send general questions or comments to: info@tsbpe.texas.gov Before you send an email here, please review our other email addresses to make sure there isn’t one specific to your question, request, or comment. Fax All Departments (except Enforcement/Complaints): (512) 450-0637 Enforcement Department/Complaints: (512) 302-5090 Please do not send certificates of insurance via fax. Telephone Austin Local Main Number: (512) 936-5200 Toll Free: (800) 845-6584 Apprentice Registrations (processing and information) ext. 65223 License Renewals (processing and information) ext. 65248 Licensing Online Help ext. 65238 License/Exam Applicants coming from another state ext. 65210 Certificates of Insurance (processing and information) ext. 65203 Examination Department ext. 65232 Enforcement Department/ Complaints ext. 65249 Code Information ext. 65221 Compliance w/ Laws and Board Rules ext. 65202 or 65239 Open Records Requests ext. 65210 Accounts Payable ext. 65222 Agency Administration Executive Director – Lisa G. Hill: (512) 936-5233 Executive Assistant – Dawn Saravia: (512) 936-5226 Director of Enforcement – Steve Davis: (512) 936-5221 Veterans’ Liaison – (512) 936-5210 Legal Department General Counsel – Helen Kelley: (512) 936-5216